1). Installation service: the seller should provide on the-spot installation instruction service for the buyer, including:
�?To check whether the bracket and frame are in conformity with the technical requirements of the structure scheme the seller provided
�?To instruct the buyer’s technicians to install the LED module cases and connection among those cases
�?To experiment and adjust the whole panel, examine and repair the defective devices, guarantee panel in secure operation.
�?To train the buyer’s technicians.
The service is free, but the buyer must pay our technician’s living and traffic fee during the installation period.
2) Guarantee time: 3 years quality guarantee(guarantee period), and we will provide free parts for replacement if any problem belong to us during this period; after the guarantee period, the seller should provide spare parts for replacement based on cost charge.
3) Technical support: 7 days a week, 24 hours a day for 3 years on-line service for any technical support for any customers.
4). Payment term: T/T 50% as deposit before production, T/T 50% balance before delivery.
5). 15 working days after receiving the deposit (for standard product models); 20 working days after receiving the deposit (for special product models).